IT and Telecoms
ORC OoBE
Out of Box Experience Customer Research
ORC OoBE allows clients to view first-hand how their customers react to a new or existing product from the moment that they receive and open the boxed product.
Enabling assessment of all aspects of the customer experience, OoBE is an invaluable tool to aid effective product development.
Why do Out of Box Experience Testing?
- recalling products
- help desk costs
- upsetting retail channel partners
- redeveloping product literature
- setting inappropriate pricing levels
A unique opportunity to witness a customer’s first impressions of your product, ORC OoBE has been proven to assist technology manufacturers in:
- providing critical product development intelligence
- reducing support costs
- improving customer satisfaction
- increasing sales
Click here to contact the Telecoms and Technology team >>
Alternatively, contact Marketing on 020 7675 1151 or e-mail website@orc.co.uk
