IT and Telecoms
- Market experience
- Customer insight services
- Customer satisfaction research for the IT services sector
- ORC Omnipanel
- Out of Box Experience
- Win/loss bid analysis
- Thought leadership research
- Web Assessment Services
- Applications of IT in research
- Employee research
- Case studies
- View our forthcoming seminars
- Benchmarking
ORC OoBE
Out of Box Experience Customer Research
ORC OoBE allows clients to view first-hand how their customers react to a new or existing product from the moment that they receive and open the boxed product.
Enabling assessment of all aspects of the customer experience, OoBE is an invaluable tool to aid effective product development.
Why do Out of Box Experience Testing?
- recalling products
- help desk costs
- upsetting retail channel partners
- redeveloping product literature
- setting inappropriate pricing levels
A unique opportunity to witness a customer’s first impressions of your product, ORC OoBE has been proven to assist technology manufacturers in:
- providing critical product development intelligence
- reducing support costs
- improving customer satisfaction
- increasing sales
Click here to contact the IT / Telecoms team >>
Alternatively, contact Marketing on 020 7675 1151 or e-mail website@orc.co.uk
