IT and Telecoms
- Market experience
- Customer insight services
- Customer satisfaction research for the IT services sector
- ORC Omnipanel
- Out of Box Experience
- Win/loss bid analysis
- Thought leadership research
- Web Assessment Services
- Applications of IT in research
- Employee research
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- View our forthcoming seminars
- Benchmarking
ORC OoBE
Who uses ORC OoBE?
Any company developing products which are sold with multiple components and instructions would find ORC OoBE invaluable.
If the elements examined by the OoBE (ie, packaging, product documentation, software, accessories, sales or promotional literature, and the product itself) are not designed in concert they are likely to come together in a haphazard manner that may create user frustration. Often, these pieces are developed by different groups and are not integrated until the product is ready to ship to the customer.
Who should do out-of-box experience testing?
Manufacturers of:
- Computer equipment and peripherals
- Mobile handsets and accessories
- Imaging and photographic products
- Music, stereo equipment, portable devices, DVDs
- TVs, projectors, home entertainment products
For further information, please contact Marketing on 020 7675 1151 or e-mail website@orc.co.uk
