IT and Telecoms
- Market experience
- Customer insight services
- Customer satisfaction research for the IT services sector
- ORC Omnipanel
- Out of Box Experience
- Win/loss bid analysis
- Thought leadership research
- Web Assessment Services
- Applications of IT in research
- Employee research
- Case studies
- View our forthcoming seminars
- Benchmarking
Market Experience
Our areas of research expertise include:
- Customer satisfaction
- Customer value research
- Brand awareness and perceptions
- New product development
- Market assessment
- Market segmentation/customer profiling
Our research expertise serves clients in the following sectors:
- Mobile telecommunications – operators, manufacturers and resellers
- Consumer Electronics
- ISPs
- Computer hardware and software manufacturers
- IT solutions/managed service providers
- Distribution channels
Whether gauging reactions to various handset form factor concepts among 18-25 years, or exploring the complex relationship senior IT directors have with their managed services providers, we always strive to employ creative survey designs and analysis techniques with the commitment of the most senior members of our team.
Click here to contact the IT / Telecoms team >>
Alternatively, contact Marketing on 020 7675 1151 or e-mail website@orc.co.uk
