IT and Telecoms
- Market experience
- Customer insight services
- Customer satisfaction research for the IT services sector
- ORC Omnipanel
- Out of Box Experience
- Win/loss bid analysis
- Thought leadership research
- Web Assessment Services
- Applications of IT in research
- Employee research
- Case studies
- View our forthcoming seminars
- Benchmarking
Benefits of Subscription
- Cost effective means of achieving significant research coverage
- Study output is designed to be of benefit to the following client stakeholders:
- Customer insight teams
- Propositions development function
- Customer service teams
- Product managers
- Marketing function
- Advertising
- Sales
- Subscribers can include private, proprietary questions and contribute to the design of the research questionnaire
- Specify additional analysis once the results are available
What can I learn from ORC OmniPanel?
Using a tool like ORC OmniPanel is an effective means of achieving significant research coverage. Areas where valuable information can be uncovered include:
- ‘Hot topics’, i.e. Convergence (FMC) and Voice over IP (VoIP)
- Hardware Evaluation – Handsets and Accessories -
- Business and personal mobile usage
- Use of Network Services
- Use of (OffNet) Non-Network Services
- Retail channel experience
- Brand Perceptions
- Segmentation and Lifestyle questions and basic Demographics
Click here to contact the IT / Telecoms team >>
Alternatively, contact Marketing on 020 7675 1151 or e-mail website@orc.co.uk
