Applications of IT in Research
ORC Action
“Everyone remembers the survey but nobody can remember the actions”
This is a common complaint among employees. How can you monitor the activity and success that is being achieved by your managers and communicate the results back to your staff?
Many organisations find it very hard to channel their energies into action planning over a sustained period. Of course there is activity, enthusiasm and high expectation shortly after the survey, but how can these be maintained? Can success be measured and communicated to employees? Can progress be monitored at regular milestones?
Setting up an action planning process
Our consultants can advise you on the design and structure of action planning templates and timetables and the relevant levels of management involvement. We can help build a structure to your process and encourage management participation. We have trained many managers in action planning and have designed materials that may be tailored for your needs.
Online action planning system
We believe that the best way to manage the process is a custom-built, online system. Features might include:
- action planning advice for managers
- input templates for managers to input action plans
- update templates for managers to input updates and successes
- a search facility to search by keyword for action plans on specific topics
Query tools:
- to report action plans by manager or business unit
- to identify outstanding updates
- to list successes resulting from the survey
"The action planning tool is a great addition to our survey process. Not only can managers upload and track the progress of their plans, but it provides a one-stop-shop for the company to see at a glance exactly what has been achieved as a direct result of people’s feedback"
Internal Communications Manager, BAA
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