Seminars and Conferences
Private Sector Events
9th annual customer satisfaction conference
12 October
London
Free event
In an increasingly competitive marketplace, today's customers enjoy unprecedented choice, so why should they do business with you? How do you keep them happy and retain them for longer?
At this afternoon conference we will discuss effective research strategies to create an exceptional customer experience.Integrating research and technology
18 November
London
Free event
This half day seminar will provide an opportunity to learn about a range of innovative research techniques applied to customer research across both public and private sectors. This is especially relevant with the recent proliferation of online communities and social networking sites, which are changing the way in which research is conducted.
For further information, please contact Marketing on 020 7675 1151 or e-mail website@orc.co.uk
