ORC International Research Solutions

About ORC International

Client Quotes

The following quotes are taken from our client feedback monitor, where clients have given their consent for their comments to be attributed to them. Click on a client to view their quote.

• Alpha Airports
  
  "Great service, timely responses and positive approach from the team."

• Arts Council England
  
  "Our working relationship with our main ORC International consultant has been positive and valuable."

• Aspire Housing
  
  "Very professional and supportive"

• AXA Sunlife
  
  "Good relationship established and always do their utmost to help us deliver our research objectives. Professional, but not aloof!"

• Boots the Chemist
  
  "ORC International provides cost effective, creative solutions for a range of projects. All staff are friendly, knowledgeable and professional."

• Borough of Poole
  
  "Helpful and full of advice. Capable consultant who was available when needed for silly questions. Full feedback and report which met our needs, and the objectives we set out to meet."

• Brighton & Hove City Council
  
  "Have found ORC International both responsive and professional."

• British Nuclear Group
  
  "Can't think of any way the service I have just received could be improved. It was a pleasure to deal with you."

• Business Link for Essex
  
  "Responsive to our needs - delivered a user friendly report."

• Chello Broadband N.V
  
  "Excellent customer service, efficient and responsive team."

• Clerical Medical Investment Group Ltd
  
  "A good, sound service."

• Computacenter
  
  "Everyone has been very complimentary about your report, in particular the key drive analysis which is a big hit. I certainly feel all the work has paid off and that we are in an extremely strong position to make this our most successful survey yet, due to our desire to act upon the feedback. We anticipate that we will further expand our relationship with ORC this year."

• Defence Estates
  
  "My requirements were delivered on time, to the agreed costs and of the highest quality."

• Department for Work and Pensions
  
  "Do so much to accommodate our often demanding needs and deliver excellent products to agreed timescales. Well done!"

• Department of Health
  
  "Responsive, efficient and a pleasure to do business with."

• East Staffs Borough Council
  
  "Kept to deadlines, response times very quick, report excellent."

• Elmbridge Borough Council
  
  "Very good support, prompt and timely contacts and reminders, very pleasant, helpful and accurate. They have patience and are good at what they do."

• Epson Europe
  
  "Project dealt with great professionalism by our account manager who was always very helpful and proactive. Completely satisfied with the relationship and the quality of the work and reporting provided."

• Family Housing Association
  
  "Friendly, professional service and a wide range of expertise."

• Friends Provident
  
  "I have developed an excellent relationship with ORC who are sympathetic and responsive to my needs. By working closely together we have produced a very slick process with high quality output. ORC remain a tried and trusted supplier."

• GE Healthcare
  
  "The research has been really well received and as a result of the findings, we are changing our development plans to better reflect customer needs. For example, some of the assays we were planning to develop and launch are not widely used and therefore we can no longer justify the investment. So, the research has been very valuable and has stopped us making costly errors - always nice to have research that leads directly to action."

• Gloucestershire County Council
  
  "Efficient and very pleasant to deal with."

• Gracechurch Consulting
  
  "You made a potentially difficult project easy."

• Gravesham Borough Council
  
  "Very good, professional service."

• Greater Manchester LSC
  
  "Responsive, easy to deal with and met deadlines."

• Hanover Housing Association Ltd
  
  "Thorough understanding of our market, very professional team and simply pleasant to work with on projects, rather than it being handled as client vs agency. Nice to deal with a company that clearly is competent in what it does and has wide expertise in specialist field."

• House Builder Publications
  
  "They provide the necessary tables on time each month, are very helpful and flexible and always make sure someone else is available when my key contact is not available."

• ICI Paints
  
  "A great project team, timely, clear communications, excellent delivery, clear reports and helpful analysis."

• Lancashire County Council
  
  "ORC International is a great company to work with and as a result I have been able to present a report based on the confidence I have with your team W e met all our objectives and your management team were easy to work with and gave plenty of guidance and assistance when required. W e have already commissioned you to follow up on this research next year."

• Lancashire Road Safety Partnership
  
  "I rate ORC International because I have been able to present a report based on the confidence I have with your team."

• Leicester City Council
  
  "I thought ORC personnel were both professional and friendly which made the project run smoothly."

• London Borough of Southwark
  
  "As an intermediary, ORC International's presence brought home to those staff needing to provide data, what was actually required."

• Luton Borough Council
  
  "Final product was excellent. Personable and knowledgeable staff."

• Magnet Ltd
  
  "Contacts always professional, offering quick solutions to all queries, met all our business requirements."

• Manchester Enterprises Ltd
  
  "What was regarded as a big project for us was handled very smoothly, professionally and extremely efficiently."

• Met Office
  
  "ORC International has excelled at understanding our requirements and translating them into research solutions that have driven the 'free at point of use' side of our business forward. Their excellent work has resulted in us re-commissioning them to conduct follow-up and to run our crucially important National Met Programme Commissioning Group Users Forums, which help define the future direction of the public side of our business."

• National Housing Federation
  
  "Very professional and excellent customer service."

• Nationwide Building Society
  
  "Reliable, friendly, helpful and professional service provided - thanks to all at ORC International."

• PricewaterhouseCoopers
  
  "I would be delighted to approach ORC International should the need/opportunity arise in the future."

• Rochford DC
  
  "The company quickly appreciated the issues involved and developed a research project to meet the council's requirements."

• Saab Automobile
  
  "The team is very professional i.e. helpful and pro-active, give good recommendations and are timely in all project phase aspect."

• Saffron Walden, Herts and Essex Building Society
  
  "I have rarely come across an organisation that so consistently delivers to its promises."

• Severnside Housing
  
  "In contrast to other companies we approached, ORC International understood our needs, suggested refinements to our brief and delivered on time to a high standard."

• Skandia Life Assurance Co Ltd
  
  "There are a number of reasons why we use ORC International. Not just for the professionalism and courtesy of the team. It is their genuine enthusiasm and commitment to the subject - they know what they are talking about and always deliver. They are flexible and always prepared to listen to new ideas and actively encourage the syndicate to come up with new things."

• South Gloucestershire District Council
  
  "Easy to deal with. Professional, efficient and effective relationship with ORC International maintained throughout the project."

• South Northamptonshire District Council
  
  "Understood our requirements well and were able to bring experience and consultancy skills to the project."

• Southend on Sea Borough Council
  
  "Good experience giving confidence in the advice and findings."

• Southern Housing Group
  
  "Southern received a professional service. ORC met and delivered the survey work to our needs. The report was informative and well presented, making incorporation into Southern straightforward."

• The Office of Government Commerce
  
  "ORC International is an excellent company to do business with because they are very approachable, helpful, meet harsh deadlines and present a great report."

• The Prudential
  
  "Excellent knowledge of and experience researching the IFA market. Seen as a 'value added' research agency."

• Threadneedle Investments Ltd
  
  "Professionally run project, helpful and knowledgeable contacts, thorough research and excellent end results."

• Ufi
  
  "The ORC team was very helpful, knowledgeable and willing to fit around changes we made - they are good ambassadors."